COVID -19  PROTOCOL – Say ‘YES’ safely

We are thrilled to announce we can reopen the doors of our lovely boutique. We know and understand the past weeks/ days have been stressful for all us , which is why we have worked really hard to ensure shopping for your wedding dress with us will  still be an enjoyable and memorable experience. Its going to be a different way of shopping but we have implemented measures outlined by the  Government to ensure the health and safety of all our customers / staff and allow you to shop in our boutique with confidence. We will do everything we can to help make your bridal dreams come true.
Below is our Covid-19 protocol which we must all follow as you know this is the new ‘ normal’  which we should adapt to .

BY APPOINTMENT ONLY

To make social  distancing possible we will work by appointment ONLY. Appointments will be spaced 2 hours apart, to allow cleaning and disinfection of boutique / store surfaces and dresses before and after each bride/customer We are sorry we cannot accept walk -ins at this time. We kindly ask you not to arrive too early to ensure  you are not waiting and allow us  adequate cleaning time before your appointment. All staff temperature will be checked before they start work and we will check yours/ your guests on arrival too to our boutique, if above 37.5  we will reschedule your appointment as a precautionary measure ONLY.

GUEST LIMITS

Only one bride & two selected guests will be allowed per appointment because of restricted occupancy and allow us to keep environment as safe as possible. Your guests/ bride squad will be able to join you fitting via WhatsApp/Facebook using the state -of-art camera and monitor we have installed as we know how lovely it is to be surrounded by your loved ones when you go shopping for your wedding dress and plus when you say “yes” to your dream dress.This will allow them all to view and share your fitting experience virtually.

FACE MASKS

We will ask you all to wear a mask on arrival and our staff will be wearing one throughout  your fitting and gloves ,  which we will provide or you may bring your own.

HAND-HYGIENE

We have installed hand sanitisers at the entrance , throughout the boutique , in the fitting rooms and we kindly ask you to use them.

BEFORE APPOINTMENT

We will conduct a COVID-19 Declaration form the day before your fitting , to confirm if you do not exhibit Covid-19  symptoms , if you tested positive for Covid -19 or you have been isolating or have been in contact with anyone with Covid-19. This declaration will be filled the day before your appointment and completed by checking your temperature on day of appointment and signed.

DURING APPOINTMENT:
– We will ask your selected guest to assist you into your selected dresses,  your Consultant will not be in the fitting room but will be on stand-by  , 2metres apart to guide you / assist you safely with entire process – help you with zips , buttons and clipping in gown for a perfect fit…..so you do not need to worry about this.
_ When browsing try to minimise handling the dresses and your Consultant will pick and handle  all the ones you have selected and we will also recommend good sellers / styles you have have missed.
– Social distancing signs are in place to prompt us ALL as this is new normal we are all learning and will adhere to.
-No drinks / refreshments will be served for now but we have personalised bottles of ‘ bubbly ‘ for you to take away and celebrate with your loved ones when you ” say yes to the dress” .
As much as this sounds very strict, we would like to assure you we love what we do and believe all we have implemented for your appointments should create a wonderful experience and although we are socially distancing we will be emotionally connected with you throughout entire appointment right up to the moment you say “yes to your dress”

NHS FRONTLINE WORKERS & ALL KEY-WORKERS
Please let us know if you fall in this sector when booking / adding your contact details to our appointment waiting list.We have a special offer for you as our thank you to you all for saving lives and keeping the country running.
In the meantime please all stay safe and we look forward to welcoming you all to our boutique.
Love all the girls
Confetti & Couture

PAYMENTS

Contactless payment only please/ Card only please NO cash.