COVID-19 PROTOCOL
Say ‘YES’ safely
We are thrilled to announce we can reopen the doors of our lovely boutique. We know and understand the past weeks/ days have been stressful for all us , which is why we have worked really hard to ensure shopping for your wedding dress with us will still be an enjoyable and memorable experience. Its going to be a different way of shopping but we have implemented measures outlined by the Government to ensure the health and safety of all our customers / staff and allow you to shop in our boutique with confidence. We do have the track and trace facility and our boutique will be thoroughly disinfected after every appointment and close of business for the day. Please inform us of any changes to your wear dates/ postponements – this will allow us to help everyone in order of priority, (i.e those with closer wear dates followed by non- urgent ones)
* NOTE: those brides getting married soon(April-June) with no dresses – we have stunning ready -to -wear dresses- ready to buy same day so do not worry.
*ALTERATIONS: We are working through list again for our current brides in order of wedding date priority but can assure you everyone will be accommodated.
*POSTPONED WEDDINGS: Some of you have had to cancel / postpone their weddings again and we understand how stressful and difficult this is , but we are here to work with you whatever your plans may be.
We will do everything we can to help make your bridal dreams come true.
Below is our Covid-19 protocol which we must all follow as you know this is the new ‘ normal’ which we should adapt to .
BY APPOINTMENT ONLY
To make social distancing possible we will work by appointment ONLY. Appointments will be spaced 1.5 hours hours apart, to allow cleaning and disinfection of boutique / store surfaces and dresses before and after each bride/customer We are sorry we cannot accept walk -ins at this time. We kindly ask you not to arrive too early to ensure you are not waiting and allow us adequate cleaning time before your appointment. All staff temperature will be checked before they start work and we will check yours/ your guests on arrival too to our boutique, if above 37.5 we will reschedule your appointment as a precautionary measure ONLY.1.5
GUESTS LIMIT
Only one bride & two selected guests will be allowed per appointment because of restricted occupancy and allow us to keep environment as safe as possible. Your guests/ bride squad will be able to join you fitting via WhatsApp/Facebook using the state -of-art camera and monitor we have installed as we know how lovely it is to be surrounded by your loved ones when you go shopping for your wedding dress and plus when you say “yes” to your dream dress.This will allow them all to view and share your fitting experience virtually.
FACE MASKS
We will ask you all to wear a mask on arrival and our staff will be wearing one throughout your fitting and gloves , which we will provide or you may bring your own.
HAND-HYGIENE
We have installed hand sanitisers at the entrance , throughout the boutique , in the fitting rooms and we kindly ask you to use them.
DURING APPOINTMENT
_ When browsing the dresses try to minimise handling them your Consultant will pick and handle all the ones you have pre-selected / will select and we will also recommend all our good sellers / styles you have have missed.
– Social distancing signs are in place to prompt us ALL as this is new normal we are all learning and will adhere to
-No drinks / refreshments will be served for now but we have personalised bottles of ‘ bubbly ‘ for you to take away and celebrate with your loved ones when you ” say yes to the dress” .
As much as this sounds very strict, we would like to assure you we love what we do and believe all we have implemented for your appointments should create a wonderful experience and although we are socially distancing we will be emotionally connected with you throughout entire appointment right up to the moment you say “yes to your dress”
NHS FRONTLINE WORKERS AND ALL KEY WORKERS
Currently NO offers at present will notify you when any come up.
In the meantime please all stay safe and we look forward to welcoming you all to our boutique.
Love all the girls
Confetti & Couture
PAYMENTS
Contactless payment only please/ Card only please NO cash.